Chloe Bedroom Collection
Each piece in the Chloe bedroom collection features premium 1½-inch solid tops with distinctive circular sawn surfaces, showcasing the natural beauty of handcrafted hardwood furniture. Choose from multiple bed styles including the striking fabric panel bed with its sophisticated upholstered headboard, or select from traditional wood panel options. The collection includes spacious 6-drawer and 9-drawer dressers, matching nightstands, and coordinating mirrors to create a complete bedroom suite.
Built with traditional Amish craftsmanship, every piece features dovetail drawer construction, full-extension slides for smooth operation, and flush inset drawers that demonstrate superior artisan skill. The hardwood drawer boxes ensure decades of reliable use, while the solid construction guarantees furniture that will remain beautiful for generations.
Available with quick shipping options and customizable finishes, the Chloe Collection represents the perfect marriage of timeless design and modern functionality. Each piece is proudly handcrafted in Ohio using time-honored techniques that create furniture worthy of passing down through generations.
• Circular Sawn Tops
• Flush Inset Drawers
• Hardwood Drawer Box
• Dovetail Drawers
• Full Extension Slides
Stain: Sea-Drift color
Hardware: 55272-BBR Knob and 55277-BBR Pull
Amish Crafted
Amish Chloe Fabric Panel Bed
017-ZTC5836
$100 Off $1,000
Rustic QSWO
Heartland Fabric
As Selected
$1,719.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$1,719.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
Crafted with precision, the bed features 1 ½’’ solid tops that promise durability and strength. The circular sawn tops add a rustic charm, enhancing the traditional aesthetic of the bed. The highlight of this bed is the stylish fabric panel on headboard, which adds a touch of sophistication and comfort. This panel is not just about looks; it also provides a cozy backdrop for reading or relaxing.
One of the unique aspects of the Amish Chloe Fabric Panel Bed is the customization options available. You can choose your own wood, stain, fabric, and tufting, allowing you to create a bed that perfectly matches your personal style and the theme of your bedroom. This level of customization ensures that each bed is unique and tailored to your preferences.
The craftsmanship involved in creating this bed is unparalleled. Skilled Amish artisans use traditional methods to ensure each bed is of the highest quality. The 1 ½’’ solid tops provide a sturdy foundation, while the circular sawn tops contribute to the bed's classic look. The stylish fabric panel on headboard not only enhances the visual appeal but also adds an element of comfort and luxury.
The Amish Chloe Fabric Panel Bed from the Chloe Collection is an investment in quality and style. With its customizable features and classic design, it is sure to become the centerpiece of your bedroom. Experience the perfect blend of tradition and elegance with this beautiful bed.
Amish Crafted
Amish Chloe Wood Panel Bed
017-ZTC5835
$100 Off $1,000
Rustic QSWO
As Selected
$1,529.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$1,529.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
A standout feature of this bed is its 1 ½" solid tops, offering durability and a strong foundation. The circular sawn tops add rustic charm, giving the bed unique texture and character, reflecting the timeless style of the Chloe Collection with a perfect blend of tradition and sophistication.
What sets this bed apart is the ability to choose your own wood and stain. This customization option allows you to tailor the bed to match your personal style and bedroom decor. Whether you prefer the rich tones of cherry or the subtle elegance of oak, the choice is yours. The stain options further enhance the wood's natural beauty, ensuring that each piece is unique and personalized to your taste.
Crafted by skilled Amish artisans, the Chloe Wood Panel Bed is not just a piece of furniture; it's an investment in quality and style. The attention to detail and commitment to excellence are evident in every aspect of the bed's design. With its classic style and customizable options, this bed is sure to become a cherished centerpiece in your home.
The Amish Chloe Wood Panel Bed combines timeless design with modern customization. Its solid construction and unique textures add both strength and style.
Amish Crafted
Amish Chloe Bed
017-ZTC5837
$100 Off $1,000
Rustic QSWO
As Selected
$1,529.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$1,529.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
The Amish Chloe Bed from the Chloe Collection blends classic style with superior craftsmanship. Available in Twin, Full, Queen, King, and CA King, this bed will make a striking addition to your bedroom. The headboard stands at 50" high, and the footboard reaches 17" high. These dimensions create a beautifully proportioned look that fits a variety of room sizes.
The Amish Chloe Bed features solid wood panels and posts, ensuring it will last for generations. The dovetail bed slats provide exceptional strength and support. Additionally, the lag & bolt rail system ensures a sturdy frame that stays securely in place. Together, these features create a reliable, durable foundation for restful nights.
One of the most appealing aspects of the Amish Chloe Bed is its customization options. You can choose from a variety of wood types and stains to match your décor perfectly. Whether you prefer a rich, dark finish or a lighter, natural wood tone, this bed adapts to your personal style. With these options, you can create a bed that complements any room.
The Chloe Collection embraces timeless design. Clean lines and thoughtful craftsmanship give the bed a refined look that fits into both traditional and contemporary interiors. Skilled Amish artisans carefully handcraft each bed, ensuring attention to detail and top-tier quality. Transform your bedroom with the Amish Chloe Bed. This timeless piece will enhance your space with its elegance, customization options, and durability.
Upgrade your home with the Amish Chloe Bed where quality meets tradition. Order yours today and experience the timeless beauty of Amish craftsmanship.
Amish Crafted
Amish Chloe Tall Dresser Only
017-ZTC5844
$100 Off $1,000
Rustic QSWO
As Selected
$3,269.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$3,269.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
The dresser is built to last, featuring 1 ½" solid tops that ensure durability and strength. The flush inset drawers offer a sleek and seamless appearance, enhancing the dresser’s elegant design. The hardwood drawer boxes add strength to each drawer, making it easy to store heavier items without worry. With circular sawn tops, this dresser features a unique texture, adding rustic charm to its overall design.
The dovetail drawers ensure lasting durability, and the full extension slides make accessing the contents of each drawer easy and smooth. These standard features guarantee a long-lasting and functional piece of furniture, built to withstand everyday use.
For added customization, the Amish Chloe Tall Dresser offers several optional features. You can choose your own wood, stain, and hardware to create a piece that reflects your personal style. Whether you prefer a rich cherry wood finish or a lighter oak tone, this dresser can be tailored to complement your bedroom decor.
The craftsmanship of the Amish Chloe Tall Dresser is second to none. It combines traditional techniques with modern design to create a piece that is both beautiful and functional. Its durable construction and customizable options make it an excellent addition to any home.
Experience the perfect combination of elegance and practicality with the Amish Chloe Tall Dresser from the Chloe Collection.
Amish Crafted
Amish Chloe Double Dresser Only
017-ZTC5845
$100 Off $1,000
Rustic QSWO
As Selected
$2,589.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$2,589.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
This dresser is built to last. The 1 ½" solid tops offer lasting durability and strength. With flush inset drawers, it adds a sleek, refined touch to your space. The hardwood drawer boxes ensure that each drawer can hold heavier items with ease. The circular sawn tops add a rustic charm that enhances the dresser’s overall aesthetic.
The dovetail drawers are strong and reliable. The full extension slides allow you to open and close the drawers smoothly. These features make the dresser easy to use and built to last.
If you want to make it your own, the Amish Chloe Double Dresser offers optional features. You can choose the wood, stain, and hardware that best fit your style. This customization allows you to match the dresser perfectly with your existing bedroom decor.
Crafted by skilled Amish artisans, this dresser blends traditional techniques with a contemporary design. It is as functional as it is beautiful. You’ll appreciate how it combines classic appeal with modern convenience.
Add a touch of style and practicality to your bedroom with the Amish Chloe Double Dresser. Its durable construction and customizable features make it an excellent choice for any home.
Amish Crafted
Amish Chloe Mirror Only
017-ZTC5883
$100 Off $1,000
Rustic QSWO
As Selected
$619.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$619.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
The Amish Chloe Mirror is designed to complement the entire Chloe Collection. Its modern aesthetics allow you to choose from a variety of wood types and stains, enabling you to customize it to your exact taste and décor.
Durability is a key feature of the Amish Chloe Mirror. The robust construction ensures it remains a treasured part of your home for years. Made with quality materials, this mirror promises to withstand the test of time. When paired with the rest of the Chloe Collection, it completes a sophisticated and harmonious look for your bedroom or dressing area.
In addition, the Chloe Collection is renowned for its attention to quality and detail. This mirror is no exception. It combines traditional Amish craftsmanship with modern design principles. As a result, it elevates any space with its sleek, elegant presence. Whether placed in a hallway, living room, or bedroom, the Deluxe Mirror will add sophistication and warmth to your home.
Overall, the Amish Chloe Mirror offers both beauty and functionality. It’s more than just a decorative piece—it’s an investment in timeless appeal. With its flawless construction and customizable features, this mirror is destined to become a cherished item in your home. Choose the Amish Chloe Mirror Only today and enjoy the perfect blend of modern design and lasting craftsmanship.
Amish Crafted
Amish Chloe 6 Drawer Chest
017-ZTC5864
$100 Off $1,000
Rustic QSWO
As Selected
$2,509.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$2,509.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
The Amish Chloe 6 Drawer Chest features 1 ½" solid tops that provide long-lasting durability. The flush inset drawers give the piece a sleek, seamless look. The hardwood drawer boxes provide extra strength and stability, making it a reliable storage solution. The circular sawn tops add rustic charm, giving the chest a unique texture.
The dovetail drawers ensure durability, and the full extension slides allow smooth, effortless drawer movement. This chest lasts and offers customization to suit your style. You can choose from a variety of woods, stains, and hardware to create a piece that matches your personal taste. These optional features allow you to design a chest that fits perfectly with your home’s decor.
The craftsmanship of the this chest is exceptional. Every detail is thoughtfully designed to ensure this chest not only endures but also looks stunning. The classic design and high-quality materials make it a standout piece in the Chloe Collection. Add comfort, elegance, and practicality to your home with the Amish Chloe 6 Drawer Chest. It is the perfect combination of timeless design and modern functionality. Its customizable features and expert craftsmanship make it a must-have for those who value beauty and quality in furniture.
Amish Crafted
Amish Chloe 1 Drawer Nightstand with Shelf
017-ZTC5850
$100 Off $1,000
Rustic QSWO
As Selected
$829.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$829.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
This nightstand features 1 ½" solid tops, providing a strong and durable surface. The flush inset drawers add a sleek and refined look, while the hardwood drawer box ensures strength and longevity. The circular sawn tops give the nightstand a rustic charm, adding a unique texture and warmth.
The dovetail drawers are crafted for durability and ease of use. With the full extension slides, you can easily open and close the drawers, making it convenient to access your belongings. Whether used to store books, small items, or personal accessories, this nightstand offers both functionality and style.
The Amish Chloe 1 Drawer Nightstand with Shelf is customizable to match your personal style. You can choose your preferred wood, stain, and hardware to create a piece that complements your existing décor. This flexibility allows you to create a nightstand that fits seamlessly into your home.
Crafted with care by skilled Amish artisans, this nightstand combines traditional craftsmanship with a timeless design. It is built to last and will continue to enhance your home for years to come.
With its elegant design and practical features, the Amish Chloe 1 Drawer Nightstand with Shelf is a valuable addition to any bedroom. Its combination of quality craftsmanship and customizable options make it a must-have piece in the Chloe Collection.
Amish Crafted
Amish Chloe 3 Drawer Nightstand
017-ZTC5854
$100 Off $1,000
Rustic QSWO
As Selected
$1,349.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$1,349.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
Crafted with 1 ½" solid tops, the nightstand offers durability and strength. The flush inset drawers create a sleek, seamless look, while the hardwood drawer box adds extra sturdiness. The circular sawn tops bring a rustic charm to the piece, enhancing its timeless appeal.
The dovetail drawers are built for long-lasting durability and smooth operation. With full extension slides, you can easily access all of your items, even those at the back of the drawer. This ensures that the nightstand is not only a beautiful piece but also highly functional.
One of the standout features of this nightstand is its customization options. You can select your own wood, stain, and hardware to create a piece that fits perfectly with your personal style and bedroom decor. This flexibility ensures that each nightstand is unique to your preferences.
Skilled Amish artisans handcraft each nightstand with attention to detail and precision. The result is a high-quality, durable piece that adds both beauty and function to your bedroom. Whether you use it to store personal items or as a bedside table for your essentials, this nightstand provides the perfect combination of style and practicality.
The Amish Chloe 3 Drawer Nightstand is a must-have piece for anyone who values both craftsmanship and timeless design.
Amish Crafted
Amish Chloe 1 Drawer Nightstand with adjustable shelf
017-ZTC5858
$100 Off $1,000
Rustic QSWO
As Selected
$889.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$889.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
The 1 ½" solid tops provide a sturdy surface that can handle daily use. Its flush inset drawers create a smooth and seamless look, adding to the clean aesthetic of the nightstand. The hardwood drawer box ensures that the nightstand’s drawers are durable and long-lasting. Additionally, the circular sawn tops provide a rustic touch, giving the piece added character.
The dovetail drawers are built for strength, offering superior durability, while the full extension slides allow easy access to the full depth of the drawer. This makes the nightstand not just beautiful but practical too, providing smooth functionality for everyday use.
One of the unique features of the Amish Chloe 1 Drawer Nightstand with Adjustable Shelf is the customizable options. You can choose the wood, stain, and hardware that best match your personal style. This allows you to create a one-of-a-kind piece that reflects your tastes and enhances your room's decor.
Handcrafted by skilled Amish artisans, this nightstand is built to last and offers timeless design. Whether you use it to store bedside essentials or as extra storage in other rooms, it will remain a beautiful and functional piece for years to come.
The Amish Chloe 1 Drawer Nightstand with Adjustable Shelf is a wonderful combination of beauty and practicality, adding style and versatility to any space.
Amish Crafted
Amish Chloe 44″ Bench
017-ZTC5877
$100 Off $1,000
Rustic QSWO
Heartland Fabric
As Selected
$1,009.00
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$1,009.00
Delivery: Build time 08/10 - 09/07 + shipping
- Pickup from our Plain City, OH Location, $0
- Inquire for in-store availability.
Customize your bench by choosing from various wood types, stains, fabrics, and colors to match your style. This ensures a unique piece that complements your home decor.
Pair the bench with the Amish Chloe Fabric Panel Bed or Amish Chloe Wood Panel Bed for a cohesive look.
The Amish Chloe 44" Bench is the perfect accent for many spaces in your home. Use it at the foot of your bed for added functionality, or place it in your hallway to make a statement. It also works beautifully in the entry way of a foyer, offering both comfort and style. The sturdy design ensures it holds up to everyday use while maintaining its beauty.
With high-quality materials and precision craftsmanship, the Amish Chloe 44" Bench is built to last. The robust construction promises years of enjoyment, while the customizable design ensures it will fit seamlessly into your existing decor. This bench is a timeless piece that will remain a cherished part of your home for years to come.
Experience the perfect combination of tradition and modernity with the Amish Chloe 44" Bench. Its customizable options and expert craftsmanship make it a must-have for anyone who appreciates both style and quality in their furniture.
Amish Crafted
Wood Sample
999-SAMPLES
$100 Off $1,000
Oak
As Selected
$10
Qualifies for $100 off $1,000 discount (calculated at checkout)
Item Total
$10.00
Delivery: Build time + shipping
- Free shipping for this item
- Inquire for in-store availability.
*Please note that due to the nature of wood and device screens that colors can vary slightly.
$100 Off $1,000
Placing an Order
Get the Color You Want
If you’re aiming to coordinate with an existing piece of furniture, consider requesting stain samples beforehand. Computer screens rarely accurately represent the final color, so seeing the stain in person under your lighting conditions is key.
Deposits to Secure Your Order
A deposit of 30% is required before we process an order. On items with custom features, a deposit of 50% is required. We will indicate when an order is custom. All specifications such as stain color and hardware need to be indicated before an order can be sent to the craftsman.
Placing Your Order
You place your order by choosing all your customization options: stain color, wood type, hardware, and any other details available for your piece. Add your customized furniture to your cart, then head to checkout where you can include any additional special instructions before completing your payment.
Making Changes
We understand you might need to adjust your order. We will do our best to accommodate changes requested within 7 days of your order placement. However, changes after 7 days may not be possible or may involve extra fees to cover any materials purchased and work completed on your order.
We strive to provide accurate information on all prices, delivery rates, and product details. However, occasionally we do make errors. We reserve the right to correct any such mistakes at any time. We may correct an error even after an order is placed. In those cases, we’ll offer you the option to cancel your order and receive a full refund, even if the order was a custom order.
To ensure your order reaches the craftsman correctly, we have multiple salespeople and knowledgeable office workers review orders before sending them to the craftsman. If we identify discrepancies we made that will change your desired item or raise the price, we’ll send you a revised order for your approval before confirming with the craftsman. If the revised order doesn’t meet your needs because of our discrepancies, you can request a full cancellation and refund.
Canceling Orders
You can cancel your order for a full deposit refund within 7 days of placing it. If you need to cancel after 7 days, we’ll do our best to accommodate your request. However, cancellations after 7 days are handled under our return policy and a restocking fee may apply.
We place orders in good faith, but there may be rare instances where we need to cancel your order. In that case, we’ll notify you promptly and provide you a full refund in the original form of payment. For example, we might cancel your order due to unforeseen furniture unavailability from the builder.
Sales Tax
Millwest currently doesn’t collect sales tax outside of Ohio. However, you might still owe “use tax” if you reside in another state. “Use tax” applies to out-of-state purchases that aren’t charged sales tax at checkout.
Final Payments
- Long-Distance Deliveries: Final payment is due after your furniture has been built but before we schedule delivery. We will contact you to collect the final payment. If you would prefer a different arrangement, let us know at least 72-hours prior to the expected order completion date.
- Local Deliveries: If within our local delivery range, full payment is due at time of delivery except in the case of the pre-arranged financing. Our delivery team is able to receive final payment in cash, check, or credit card. To ensure smooth delivery, please have your final payment ready when your furniture arrives. If you’re unable to complete payment at delivery, additional fees will apply for return shipping and restocking. We’ll work with you to reschedule once payment is arranged.
- Pickups: Full payment is due at the time of your pickup. Please ensure your remaining balance is ready when you arrive to pick up your furniture. Payment must be completed before we can release your order. If pickup is delayed due to payment issues, a restocking fee will apply to cover our storage and handling costs.
Shipping & Delivery
Delivery Options
We deliver Amish furniture directly to your home anywhere in the continental US. Choose the service that best fits your needs. Below are the delivery details you need to know.
In-Home Delivery to the Lower 48 States
Skip the heavy lifting and enjoy expert delivery service! We partner with third-party shipping companies that specialize in delivering Amish furniture to bring your order directly into your home. A delivery team of one or two people will unload and carefully unpack your furniture, carry everything to its designated spot in your home, and provide light assembly as needed.
Please note the following:
- We are unable to assemble cribs, move or remove existing furniture, or anchor pieces to walls.
- Delivery teams must be able to access your rooms through standard doorways. They will not remove windows or doors to place furniture.
- Someone must be present during delivery. If nobody is home, we may leave the premises and charge an additional delivery fee upon return.
- If a piece of furniture doesn’t fit through your doorways or into the room you originally planned, our team will be happy to set it up in another space of your choosing. If you’d prefer we not leave the furniture, we can bring it back to the store, though a restocking fee will apply in that case.
We’re unable to take financial responsibility in situations where these delivery guidelines aren’t followed.
Shipping is calculated during checkout based on your zip code. A $200 minimum shipping fee applies to all deliveries outside of Ohio.
Ohio In-Home Delivery
We offer exceptional in-home delivery rates for Ohio residents, whether you purchase from our Plain City showroom or online. Online rates are calculated by zip code, and all Ohio deliveries are handled by our top-rated, in-house delivery team.
- Plain City (zip code 43064) – FREE
- Within 50 miles of Plain City – $119
- Elsewhere in Ohio (beyond 50 miles) – $199
Free Shipping on Berlin Gardens Outdoor Furniture
We ship most Berlin Gardens poly outdoor furniture to your home for free. Smaller items arrive in boxes via UPS and typically require assembly. Many larger Berlin Gardens pieces ship via box truck or trailer and often arrive fully assembled.
Some larger Berlin Gardens items — such as large dining sets, swings, and large gliders — carry a per-item shipping charge due to their size and freight requirements. Shipping costs for these items are calculated and shown at checkout. Product pages indicate whether assembly is required.
In-Store Pickup
If you’ve ordered in person at our Plain City store, you’re welcome to pick up your furniture from our warehouse during our pickup hours (shown in the bottom banner and on our Contact Us page).
A few things to know before you come:
- Please call ahead if you’d like help loading — we’ll let you know if someone is available to assist.
- Our furniture is not boxed or wrapped, so please bring blankets and tie-downs.
- If you don’t have blankets, we rent them for a $10 refundable deposit.
See our Contact Us page for directions to our location.
Preparing for Furniture Delivery
Ensure furniture fit.
It’s important to carefully measure your space before ordering to ensure the furniture will fit comfortably. We recommend double-checking all dimensions. It is your responsibility to ensure that all furniture items will fit through any access points such as doorways, stairways, hallways, elevators and around corners into the desired location. Unfortunately, we cannot offer refunds for items that don’t fit.
Ensure truck access.
If your driveway or access path has obstacles that prevent the delivery truck from reaching your location safely, the delivery may not be possible. If we’re unable to complete a delivery, we’ll bring your furniture safely back to the store. The delivery fee still applies in this case, since transportation costs are incurred whether the delivery is completed or not. Please consider any potential access limitations before placing your order. Please consider any weight restrictions that your driveway may have. If you are unsure, please contact us. Unfortunately, if our delivery trucks aren’t able to safely reach your location, we’re unable to offer a refund for the delivery. A restocking fee may also apply to cover our handling and warehouse storage.
Double-check your shipping address.
It is your responsibility to ensure that all ship-to address information is correct. This is particularly important if you have multiple residences. Unfortunately, we cannot offer refunds for items sent to the wrong location. Additional restocking fees may apply to cover our handling and warehouse costs.
Understanding Delivery Timeframes
While we strive to deliver your handcrafted furniture as quickly as possible, uncontrollable delays do sometimes happen. When they do, we’re unable to offer refunds or take financial responsibility for any related losses or events. Below are a few common examples of what we’d consider an uncontrollable delay. This list is not comprehensive, but only examples of what is considered uncontrollable:
Furniture crafting:
Our craftsmen provide estimated completion times, but unforeseen circumstances can sometimes extend the crafting process. To keep you informed, we will do our best to communicate any updates to your estimated delivery date.
West of the Mississippi
Due to the vast distances and lower population densities in the Western United States, deliveries are less frequent. Deliveries there typically take several weeks longer to reach their destinations compared to locations east of the Mississippi River.
Severe Weather
Natural disasters, snow, rain, and ice on the roads may also delay your delivery.
Furniture Storage
We understand that unexpected situations may require you to adjust your delivery date. We are happy to hold your completed furniture in storage until you are ready to receive it. A storage fee of 2% of your total order value will apply per month beyond the longest estimated lead time originally indicated on your order.
Settling Your Balance
Online Orders
After your furniture has been built, we will contact you to settle the remaining balance. Upon payment confirmation, one of our trusted delivery partners will reach out to schedule a convenient delivery time via call, text, or email.
Local Deliveries
Once your furniture is built and arrives at our warehouse in Plain City, we’ll contact you to schedule a convenient delivery time. After delivery and your final inspection, our delivery team can process your final payment via cash, check, or credit card.
In-Store Pickup
Pay for your furniture in the store before heading to the warehouse to pick up our pieces.
Warranties
WARRANTIES
Millwest’s Warranty – One Year Limited WarrantyMillwest Furniture Warranty
What is Covered
We cover hardwood furniture against defects in materials and workmanship for one year from the delivery date.
What is Not Covered
- Normal wear and tear, including fading, scratches, dents, and minor imperfections
- Damage from misuse, abuse, neglect, improper cleaning, accidents, or natural disasters (e.g., fire, flood, earthquake)
- Damage from improper assembly or furniture modification
- Furniture purchased “as-is”
- Commercial use of furniture
Our Responsibility
If you discover a defect covered by this warranty within one year of purchase, Millwest will repair or replace the defective component(s) at our discretion. We cover labor and materials costs for repairs by our qualified technicians. For replacements, we may provide a similar model of equal or greater value.
How to Make a Warranty Claim
Contact Millwest customer service (614) 873-1932 within one year of purchase to make a warranty claim. You must provide a description and photos of the defect.
Disclaimer
This warranty serves as the sole and exclusive remedy for defects in materials and workmanship of Millwest’s hardwood furniture. Millwest disclaims all other warranties, express or implied, including any warranties of merchantability or fitness for a particular purpose. Our liability under this warranty is limited to repair or replacement of defective furniture components. Millwest shall not be liable for any incidental or consequential damages arising from defects in materials or workmanship.
Please Note
This warranty becomes void if anyone other than an authorized Millwest technician modifies or repairs the furniture.
Mattresses – Monarch Rest’s Limited WarrantyWhat is Covered
We cover hardwood and mattress/foundation products against defects in workmanship or materials. This warranty extends only to the original purchaser.
The quality and craftsmanship built into every Monarch Rest™ mattress and foundation allows Rainbow Bedding Co. to offer a limited warranty against defects in workmanship or materials.
What is Not Covered
- Commercial use of furniture
- Product failure due to causes other than defective workmanship or material
- Furniture not purchased by the original purchaser
- Product purchased “as-is” or floor model/past purchase
- Mattresses and/or foundations that are stained or in unsanitary condition
- Mattress upholstery settling and stretching with use (this is unavoidable and is not covered under warranty unless the impression exceeds 1/2 inch during the no-charge period and 1 inch for the remainder of the warranty period)
Our Responsibility
If service resulting from any such defect is required during the non-prorated year(s) after purchase, your Monarch Rest™ mattress and/or foundation will be repaired or replaced at manufacturer’s option—without charge for labor and materials, exclusive of transportation costs.
If service resulting from such a defect is required during the remaining years of the applicable warranty period, a warranty credit will be issued for the repair or replacement of the mattress or foundation. This credit will be calculated based on the schedule for the model you purchased, plus all transportation costs. If identical materials are not available at time of service, manufacturer may substitute materials of comparable quality.
Warranty credit is calculated as 50% of the current retail price toward the purchase of a new mattress, or 50% off repairs if mattress cannot be replaced.
How to Make a Warranty Claim
Contact the retailer from whom you purchased your product. If your retailer is unavailable, telephone or contact Rainbow Bedding Co. Ltd at:
RAINBOW BEDDING CO LTD
3550 T.R. 166 | Sugarcreek, Ohio 44681 | 330.852.3127
You must provide proof of purchase with date, place of purchase, and purchase price to obtain service under this warranty.
CLAIMS FOR WARRANTY REPLACEMENT BY MONARCH REST™ MATTRESSES MUST BE SUPPORTED BY ONE OF THE FOLLOWING:
- A Monarch Rest™ basespring or foundation supported by a bed having a minimum of 3 cross slats and 1 center support post.
- A Monarch Rest™ basespring or foundation supported by a metal frame with center support.
- A platform bed having a solid deck and having sufficient weight rating (on a platform bed with slats, use a Monarch Rest™ bunkie board).
- A motion base (if the mattress is specifically designed for motion bases).
Disclaimer
All implied warranties on this product, including any implied warranty of merchantability or fitness for a particular purpose, shall not exceed in duration the term of this warranty.
Manufacturer shall not be liable for incidental or consequential damage arising out of the use of this product, and in no event shall its liability exceed the purchase price of the product.
Exclusive of transportation costs, if the Rainbow product is no longer being manufactured, the current suggested retail price can be determined from a comparable model that has the sole discretion to determine what current suggested retail price will be used.
Please Note
This limited warranty shall not apply under the following circumstances:
- If the product is used for commercial purposes
- When product failure is due to causes other than defective workmanship or material
- If you are not the original purchaser
- If the product was purchased “as-is” or past purchase
- If the mattress and/or foundation are stained or in unsanitary condition
If the mattress appears to be defective, contact the Monarch Rest™ dealer where you bought your mattress and we will send you an Impression Measuring Kit. Follow the instructions and e-mail us the photos. For more information on what to expect with the Impression Measuring Kit, click here!
Outdoor Furniture – Berlin Gardens’ Warranty• Berlin Gardens maintains a twenty-year limited warranty for residential customers of HDPE and MGP products
• For commercial customers of these products, there is a five-year limited warranty
• Some exceptions apply to these warranty terms
• For complete details, customers can download the complete warranty information
Poly Play Set Warranty
Five-Year Limited Warranty:
Hershberger Lawn Structures, Ltd., 8990 SR 39, Millersburg, Ohio 44654, hereinafter the Company, warrants to the original purchaser its Play Mor Swing Sets to be free from defects in material and workmanship for a period of five (5) years from the date of sale.
Twenty-Year Limited Warranty:
The Company warrants to the original purchaser (1) all Woodguard wooden components against damage caused by termites and fungal decay and (2) its metal braces, Play Mor Scoop Wave Slides, and Play Mor Baby Swings to be free from defects in material and workmanship for twenty years after the original purchase date.
General Provisions Applicable To Both Warranties:
“Defects” do not include surface rust on metal parts and chains; surface checking and cracking on wood which does not affect the structural integrity of the Swing Set; mold growth; fading, peeling, blistering, or any other deterioration of the stain application; or fading of colors on unit components and therefore such conditions are not covered by these warranties. Our obligation under these warranties is expressly limited to repairing or replacing, at our option, any parts of the warranted item found by us to be defective in material or workmanship.
Limitations & Exclusions:
The Company’s obligation under these warranties shall not include any transportation charges, cost of installation, nor any liability for special, indirect or consequential damage or delay, whether arising in contract, in tort, under warranty, or otherwise. Some states do not allow the exclusion or limitation on incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. The Company shall not be held liable under warranty for damage arising from transport, vandalism, or improper handling and storage at the site of any dealer or reseller prior to installation. Any improper use or abuse of the warranted item shall void this warranty. This limited warranty extends only to items used for personal, household or residential use, and not to public, commercial or other use.
Additional Terms:
The Company makes no other warranty, expressed or implied. The Company makes no warranty of merchantability or fitness for any particular purpose beyond the term of the express warranty; however, some states do not allow limitations on how long an implied warranty lasts, so this exclusion may not apply to you. No employee or representative is authorized to change this warranty in any way or grant any other warranty on behalf of the Company.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Wood Play Set Warranty
Five-Year Limited Warranty:
Hershberger Lawn Structures, Ltd., 8990 SR 39, Millersburg, Ohio 44654, hereinafter the Company, warrants to the original purchaser its Play Mor Swing Sets to be free from defects in material and workmanship for a period of five (5) years from the date of sale.
Ten-Year Limited Warranty:
The Company warrants to the original purchaser (1) all treated yellow pine wooden components against damage caused by termites and fungal decay and (2) its metal braces, PlayMor Scoop Wave Slides, and Play Mor Baby Swings to be free from defects in material and workmanship for ten (10) years after the original purchase date.
General Provisions Applicable To Both Warranties:
“Defects” do not include surface rust on metal parts and chains; surface checking and cracking on wood which does not affect the structural integrity of the Swing Set; mold growth; fading, peeling, blistering, or any other deterioration of the stain application; or fading of colors on unit components and therefore such conditions are not covered by these warranties. Our obligation under these warranties is expressly limited to repairing or replacing, at our option, any parts of the warranted item found by us to be defective in material or workmanship.
Limitations & Exclusions:
The Company’s obligation under these warranties shall not include any transportation charges, cost of installation, nor any liability for special, indirect or consequential damage or delay, whether arising in contract, in tort, under warranty, or otherwise. Some states do not allow the exclusion or limitation on incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. The Company shall not be held liable under warranty for damage arising from transport, vandalism, or improper handling and storage at the site of any dealer or reseller prior to installation. Any improper use or abuse of the warranted item shall void this warranty. This limited warranty extends only to items used for personal, household or residential use, and not to public, commercial or other use.
Additional Terms:
The Company makes no other warranty, expressed or implied. The Company makes no warranty of merchantability or fitness for any particular purpose beyond the term of the express warranty; however, some states do not allow limitations on how long an implied warranty lasts, so this exclusion may not apply to you. No employee or representative is authorized to change this warranty in any way or grant any other warranty on behalf of the Company.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Upholstery – Smith Brothers WarrantyHardwood Frames — Lifetime Parts & Labor:
Smith Brothers of Berne warrants all frames against warping or breakage for the lifetime of the product.
Spring Units — Lifetime Parts & Labor:
Smith Brothers of Berne warrants all pre-engineered seat spring coil units against failure and loss of resiliency for the lifetime of the product.
Qualux® Ultra Seat Foam Cores — Lifetime Parts, 1 Year Labor:
Smith Brothers of Berne warrants all seat foam cores against loss of resiliency for the lifetime of the product. The seat foam core refers to the inner foam of the cushion, not the fiber wrap, the fabric or leather casing, or padovers. The loss of seat foam core resilience should not be confused with a slight softening of seating foam that will occur as a result of normal use.
Recliner Mechanisms — 5 Year Parts, 1 Year Labor:
Smith Brothers of Berne warrants all recliner mechanisms against failure or manufacturing defects for a period of five years on parts and one year on labor to replace the mechanism.
Motors (Recliners and Tilts) — 3 Year Parts, 1 Year Labor:
Smith Brothers of Berne warrants all recliner and tilt motors against failure or manufacturing defects for a period of three years on parts and one year on labor to replace the motor.
Tilt-Back Mechanisms, Swivel Rings & Swivel Glider Mechanisms — 2 Year Parts, 1 Year Labor:
Smith Brothers of Berne warrants all tilt-back mechanisms, swivel rings, and swivel glider mechanisms against failure or manufacturing defects for a period of two years on parts and one year on labor.
Battery Packs, Wiring & Switches — 1 Year Parts & Labor:
Smith Brothers of Berne warrants all battery packs, wiring, and switches against failure or manufacturing defects for a period of one year on parts and one year on labor.
Fabric — 1 Year Parts & Labor:
Smith Brothers of Berne warrants all fabrics for a period of one year to the extent of the warranty provided to Smith Brothers by the original fabric supplier. In general, fabric manufacturers do not warrant for pilling, shading, fading, shrinkage, wrinkling, or stretching, so those properties are not covered under this warranty.
Sunbrella® Fabric — 5 Year Parts, 1 Year Labor:
Smith Brothers of Berne warrants all Sunbrella® fabrics in accordance with Sunbrella’s® 5-year limited warranty.
Leather — 1 Year Parts & Labor:
Smith Brothers of Berne warrants all leathers for a period of one year to the extent of the warranty provided to Smith Brothers by the original leather supplier. In general, leather manufacturers do not warrant for improper cleaning or contact damage, fading, shrinkage, wrinkling, or stretching, so those properties are not covered under this warranty. Leather is a natural product, so wrinkles, insect bites, healed scars and other natural markings, as well as some color and surface variations, are not considered flaws.
S|B Dining Warranty
Hardwood Frames — 5 Year Parts, 1 Year Labor:
Smith Brothers of Berne warrants all dining chair frames against warping or breakage.
Spring Units — 5 Year Parts, 1 Year Labor:
Smith Brothers of Berne warrants all dining chair seat springs against failure and loss of resiliency.
Qualux® Ultra Seat Foam Cores — 5 Year Parts, 1 Year Labor:
Smith Brothers of Berne warrants all dining chair seat foam against loss of resiliency. The loss of seat foam resilience should not be confused with a slight softening of seating foam that will occur as a result of normal use.
Fabric — 1 Year Parts & Labor:
Smith Brothers of Berne warrants all fabrics for a period of one year to the extent of the warranty provided to Smith Brothers by the original fabric supplier. In general, fabric manufacturers do not warrant for pilling, shading, fading, shrinkage, wrinkling, or stretching, so those properties are not covered under this warranty.
Exclusions:
This warranty does not apply to furniture that is intentionally misused, or to damage resulting from negligence, exposure to sunlight or outdoor elements, non-residential use, improper cleaning, pet damage, or other unreasonable use, or to fabric damage or failure due to a fabric protection chemical treatment, improper cleaning, or when abnormal heavy soiling or abuse is evident. This warranty applies only to the original purchaser and terminates in the event of resale or recover.
Because Smith Brothers’ furniture is made by hand using natural materials, minor variations will occur from piece to piece. This warranty does not cover such minor differences between your furniture and in-store samples, printed materials, and video or Internet displays.
Warranty begins on date of delivery to dealer. If you are experiencing a problem with your furniture, simply notify your local dealer. Smith Brothers will repair any problems that fall under their warranty at no charge to you. Depending on your location and the age of your furniture, your local dealer may require nominal charges for pickup, shipment, and re-delivery.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Returns
Damaged Furniture Returns
- If your furniture arrives damaged, report it immediately — let the delivery person know at the time of delivery, or contact our support staff by phone at (614) 873-1932 or email at [email protected]. We’ll find someone in your area to fix it.
- If local repair isn’t possible, we’ll arrange for the piece to be returned and repaired at our expense.
- If repair is not feasible or realistic in our judgment, we will provide a full refund of the purchase price and original delivery fee.
Standard Returns Reported within 7 Days of Delivery
Since our furniture is crafted specifically to your order, changes of heart after receiving the furniture are not eligible for a full return. We can, however, offer a partial refund of your original purchase price minus a 30% restocking fee and return shipping costs. We cannot be held responsible if the furniture does not go into the designated room or is a misfit for its intended use. Neither do we accept responsibility for satisfaction in regard to wood choice, style, color, size, and other features. Please be careful when placing your order. In summary:- 7 day return policy: Report your decision to return items within 7 days of receiving them.
- A 30% restocking fee applies.
- You are responsible for return shipping costs.
- Furniture must be unused.
- Original shipping costs are non-refundable.
Discrepancies
Report any discrepancies between your order and the delivered furniture immediately — let the delivery person know at the time of delivery, or contact our support staff by phone at (614) 873-1932 or email at [email protected]. We will expedite the replacement of any damaged or incorrect items free of charge provided the error was on our part. If the error was not on our part, restocking fees may apply if you desire to cancel your order.Non-Returnable Items
- Customized furniture.
- Floor models & clearance items (Items sold as-is).
- Furniture damaged while in your care
Planning Tips to Avoid Fees on Returns
- Please carefully measure your space before ordering to ensure a proper fit.
- Consider any potential obstacles that might prevent delivery truck access.
Processing Returns
- Once we receive and inspect your returned item, we’ll issue a refund for the purchase price, minus the restocking fee. Applicable taxes will be refunded according to state and local laws.
- Allow up to 4 weeks for return processing.
- Expect return shipping costs to be higher than standard delivery fees; we will send you a shipping quote before finalizing the return.